Educational Resources

Communication, Conflict, and the Management of Difference by Stephen W. Littlejohn and Kathy Domenci (2007)

EdSource 2016, Education Drive and Learning Policy Institute

Getting Past No by William Ury (1991)

How The Way We Talk Can Change The Way We Work by Kegan Lahey (2001)

Overcoming The Five Dysfunctions of a Team by Patrick Lencioni (2005)

People Skills by Robert Bolton (1986)

Social Conflict: Escalation, Stalemate, and Settlement by Dean G. Pruitt and Sung Hee Kim (1983)

The Art of Possibility by Rosamund Stone Zander and Benjamin Zander (2000)

The No Asshole Rule by Robert I.Sutton (2007)

Toxic Workplace by Mitchell Kusy and Elizabeth Holloway (2009)

Words That Change Minds by Shelle Rose Charvet (1995)

Working with Emotional Intelligence by Daniel Goleman (1998)